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Background

ICE3X, also known as iceCUBED, was a centralized cryptocurrency exchange company in South Africa. That was established in December 2013, and was one of SA’s oldest crypto-currency exchanges. It is now in liquidation.

Documents

Download any of the below documents for your own records.

,
Document
Claim Form
Document
CM 26
13 April 2021
Document
Provisional Certificate Of Appointment
2 June 2021
Document
Court Order: Extension Of Powers Of The Liquidator
28 September 2021
Document
latest media statement received from the Department of Justice
11 October 2021
Document
Minutes of Proceedings - Creditors 1st Meeting
31 March 2022 - 10H00 - Mahikeng
Document
Final Certificate Of Appointment
31 March 2022
Document
Report By Liquidators
14 April 2022
Document
Minutes Of Proceedings
22 July 2022
Document
Liquidators Report
22 July 2022
Document
Circular To Creditors
28 February 2023
Document
Grobler Circular To Creditors
29 April 2024
Document
Declaratory Order - Ex Parte Application
29 April 2024
Document
Declaratory Order - Court Order
21 May 2024
Document
Circular To Creditors
28 May 2024
Document
Court Order dd 6 September 2024
6 September 2024
Document
Letter Of Request dd 6 September 2024
6 September 2024

Hear what is going on

Kindly take note that the information provided on this website is for the sole purpose of assisting you the creditor with the submission of a claim and must not be regarded as legal advice of any kind. It would be advisable that you consult with a legal professional nominated by yourself regarding possible claims in this insolvent estate.

18/03/2022 10H00 Master Mahikeng - M000091/2021 -(2) Internet Currency Evolution Cubed (Pty) Ltd. (Reg no 2013/195067/07)

Please review the FAQ section for latest updates on lodging your claim form and additional information on the currency used for your claim.

Good day, Moneyweb Article - There’s a 54 bitcoin discrepancy at shuttered crypto exchange iCE3 - https://www.moneyweb.co.za/moneyweb-crypto/bitcoin/theres-a-54-bitcoin-discrepancy-at-shuttered-crypto-exchange-ice3/. Kind regards National Liquidator SA

Good day, Latest media statement received from the Department of Justice. Kind regards National Liquidator SA

Good day, We confirm that the court order has been issued for the extension of powers to the Liquidators. Kind regards National Liquidator SA

Good day, We confirm that the writer was appointed as the joint provisional liquidator by the Master of the High Court. Please complete the claim form (above in the documents section). Please send the original completed forms with all the relevant supporting documents for the claim approval phase to 691 THEA STREET MORELETAPARK 0044 South Africa. The claim should be in SA rand currency (ZAR) as at the date of liquidation i.e. 13 APRIL 2021. Kind regards National Liquidator SA

All withdrawals logged via the form (except BTC & LTC) up to and including 06/04/2021, for which we had the correct details, have been completed. All remaining assets (Tokens & FIAT) are now held in trust by Manong Badenhorst & Badenhorst Attorneys and liquidation proceedings have been initiated. Please download the requisition form and once completed, please email it to avj@natliq.co.za. Kind regards National Liquidator SA

We regret to inform you that the platform will not return to operation and that we have been advised to initiate liquidation proceedings. All withdrawals from the platform have been disabled, and we have processed the withdrawals which have already been submitted via the form today, manually. We currently have no withdrawal requests pending for any currencies other than BTC and LTC. We will provide further details and next steps during the course of the day tomorrow (07/04/2021). As always we can still be reached via help@ice3.com (please be conscious of the fact that staff are operating under extreme pressure at the moment, and can only provide assistance as directed. We understand your frustration but please be respectful when communicating with service desk staff). Please do not create multiple tickets or make use of multiple channels to make contact as this only increases the workload and amount of tickets the team needs to go through, which delays the operations significantly. Thank you for your support and patience Kind regards, The iCE3 Service Desk Team.

All withdrawals from the platform have been disabled, however, we will continue to process withdrawal requests manually. (please log your request here) Withdrawals are being processed manually (excl. BTC & LTC) which includes ZAR withdrawals. We currently have 31 withdrawal requests pending. The situation with BTC & LTC has not changed and we are still waiting on confirmation of our findings by the auditing team. As always we can still be reached via help.ice3.com or email us help@ice3.com (please be conscious of the fact that staff are operating under extreme pressure at the moment, and can only provide assistance as directed. We understand your frustration but please be respectful when communicating with service desk staff). Please do not create multiple tickets or make use of multiple channels to make contact as this only increases the workload and amount of tickets the team needs to go through, which delays the operations significantly. Thank you for your support and patience. Kind regards, The iCE3 Service Desk Team

All withdrawals from the platform have been disabled, however, we will continue to process withdrawal requests manually. (please log your request here). Withdrawals are being processed manually (excl. BTC & LTC) which includes ZAR withdrawals. We currently have 88 withdrawal requests pending. The situation with BTC & LTC has not changed and we are still waiting on confirmation of our findings by the auditing team. As always we can still be reached via help.ice3.com or email us help@ice3.com (please be conscious of the fact that staff are operating under extreme pressure at the moment, and can only provide assistance as directed. We understand your frustration but please be respectful when communicating with service desk staff). Please do not create multiple tickets or make use of multiple channels to make contact as this only increases the workload and amount of tickets the team needs to go through, which delays the operations significantly. Thank you for your support and patience. Kind regards, The iCE3 Service Desk Team

All withdrawals from the platform have been disabled, however, we will continue to process withdrawal requests manually. (please log your request here). Withdrawals are being processed manually (excl. BTC & LTC) which includes ZAR withdrawals. We currently have 124 withdrawal requests pending. The situation with BTC & LTC has not changed and we are still waiting on confirmation of our findings by the auditing team. As always we can still be reached via help.ice3.com or email us help@ice3.com (please be conscious of the fact that staff are operating under extreme pressure at the moment, and can only provide assistance as directed. We understand your frustration but please be respectful when communicating with service desk staff). Please do not create multiple tickets or make use of multiple channels to make contact as this only increases the workload and amount of tickets the team needs to go through, which delays the operations significantly. Thank you for your support and patience. Kind regards, The iCE3 Service Desk Team

All withdrawals from the platform have been disabled, however, we will continue to process withdrawal requests manually. (please log your request here). Withdrawals are being processed manually (excl. BTC & LTC) which includes ZAR withdrawals. We currently have 271 withdrawal requests pending. The situation with BTC & LTC has not changed and we are still waiting on confirmation of our findings by the auditing team. As always we can still be reached via help.ice3.com or email us help@ice3.com (please be conscious of the fact that staff are operating under extreme pressure at the moment, and can only provide assistance as directed. We understand your frustration but please be respectful when communicating with service desk staff). Please do not create multiple tickets or make use of multiple channels to make contact as this only increases the workload and amount of tickets the team needs to go through, which delays the operations significantly. Thank you for your support and patience. Kind regards, The iCE3 Service Desk Team

All withdrawals from the platform have been disabled, however, we will continue to process withdrawal requests manually. (please log your request here). Withdrawals are being processed manually (excl BTC & LTC) which includes ZAR withdrawals. We currently have 238 withdrawal requests pending and aim to have all withdrawals except BTC and LTC up to date today. As always we can still be reached via help.ice3.com or email us help@ice3.com (please be conscious of the fact that staff are operating under extreme pressure at the moment, and can only provide assistance as directed. We understand your frustration but please be respectful when communicating with service desk staff). Please do not create multiple tickets or make use of multiple channels to make contact as this only increases the workload and amount of tickets the team needs to go through, which delays the operations significantly. Thank you for your support and patience. Kind regards, The iCE3 Service Desk Team

All withdrawals from the platform have been disabled, however, we will continue to process withdrawal requests manually. (please log your request here). No ZAR withdrawals are being processed today due to the volume we have received and verification of amounts that need to be done. As always we can still be reached via help.ice3.com or email us help@ice3.com (please be conscious of the fact that staff are operating under extreme pressure at the moment, and can only provide assistance as directed. We understand your frustration but please be respectful when communicating with service desk staff). Thank you for your support and patience. Kind regards, The iCE3 Service Desk Team

All withdrawals from the platform have been disabled, however, we will continue to process withdrawal requests manually. (please log your request here). The withdrawal process will take longer than usual but we will communicate our status throughout. The withdrawal form will also allow you to place your withdrawal request for BTC and LTC, however, we will not be processing these requests at the moment. We will be redirecting the ice3.com homepage URL to https://ice3x.co.za/status-update/. As always we can still be reached via help.ice3.com or email us help@ice3.com (please be conscious of the fact that staff are operating under extreme pressure at the moment, and can only provide assistance as directed. We understand your frustration but please be respectful when communicating with service desk staff). Thank you for your support and patience Kind regards, The iCE3 Service Desk Team

All withdrawals (except Bitcoin and Litecoin) are still being processed from the platform but we will be switching to the manual backup process over the weekend. Full details of this process will be posted on the status page. We will be redirecting the ice3.com homepage URL to https://ice3x.co.za/status-update/. As always we can still be reached via help.ice3.com or email us help@ice3.com. Thank you for your support and patience. Kind regards, The iCE3 Service Desk Team

We have now collated all the data received to audit bitcoin & litecoin transactions (deposits, withdrawals & trades), with which we do not agree. Our preliminary findings indicate that we have a shortage for both bitcoin and litecoin and we are reviewing the trading & deposits/withdrawals history as well as cold & hot wallet transaction reports. This process is taking longer than expected and we are drafting in additional accounting resources to assist with this task. All other withdrawals are still being processed. As always we can still be reached via help.ice3.com or email us help@ice3.com. Thank you for your support and patience. Kind regards, The iCE3 Service Desk Team

Withdrawals (except BTC , LTC and USDT) are currently (12:00 18/03/2021) up to date. We currently (12:00 18/03/2021) have 19 USDT withdrawals which have not yet been processed but all USDT withdrawals are expected to clear in the next 24hours. We currently (12:00 18/03/2021) have 2 NEO transactions which are still to be processed once we switch to full manual processing. All other withdrawals have been processed. We have a manual backup solution in place to continue processing withdrawals as it appears likely the platform will be taken offline completely in the next 24hours in which case we will communicate the backup process via this page. We understand your frustration and we are doing our best to communicate information as fast as possible, and we will endeavour to reply to each service desk ticket as quickly as possible but please understand that we are not able to increase resources to deal with queries but that ALL tickets will be responded to. We expect to publish a further update today (18/03/2021) at 6pm. As always we can still be reached via help.ice3.com or email us help@ice3.com. Thank you for your support and patience. Kind regards, The iCE3 Service Desk Team

We had a problem with some users not able to withdraw BCH which has now been solved, please create your BCH withdrawal asap (users who logged a ticket have been informed that they can now create BCH withdrawals). We currently (20:00 17/03/21) have 41 ZAR withdrawals pending which we will process at 2am (18/03/2021) as we have reached the daily limit on automated ZAR withdrawals. We currently (20:00 17/03/21) have 10 USDT withdrawals which have not yet been processed and it is currently being dealt with. We currently (20:00 17/03/21) have 2 NEO transactions which are still to be processed once we switch to full manual processing. All other withdrawals have been processed. We have a manual backup solution in place to continue processing withdrawals as it appears likely the platform will be taken offline completely tomorrow (18/03/2021) in which case we will communicate the backup process via this page. As always we can still be reached via help.ice3.com or email us help@ice3.com. Thank you for your support and patience. Kind regards, The iCE3 Service Desk Team

Dear Trader, It has come to our attention that there are discrepancies in the balances pertaining to Bitcoin and Litecoin we hold on the platform. After consultation and deliberation with our partner Merkeleon.com and their subsidiary Coinspaid.com, we have not been able to reach a satisfactory conclusion. On the advice of our legal & auditing team, we have suspended all Deposits & Trading. Furthermore, we have suspended BTC (bitcoin) and LTC (litecoin) withdrawals with immediate effect, pending the outcome of a full investigation and reconciliation. This is being done for the protection of all clients. Currently, clients who hold any other currency (excluding Bitcoin & Litecoin) on the platform will be still able to withdraw their funds. We urge you to do so as soon as possible. Should the domain/email/service desk become unavailable as a result of 3rd party actions, we will engage via this page. We apologize for the inconvenience caused and will update you with progress throughout. Yours Sincerely, GC Grobler Director. Internet Currency Evolution Cubed (PTY) Ltd.

Frequently Asked Question

Once your claim has been submitted there exists a possibility of recovering some or maybe even all of the amount claimed, if said claim is accepted as a valid claim. If no form is submitted the creditor will most certainly not receive any return on any of the crypto currencies purchased.

Answer: In terms of section 44(4) of the Insolvency Act 24/1936 the claim shall be proved by affidavit in the prescribed form. The presiding officers at meeting of creditors do not accept copies of affidavits when considering claims. The affidavit must be originally signed by the attestant as well as the commissioner of oaths who must provide his full designation.

Answer: In terms of section 41(1) of the Insolvency Act, any person who has a LIQUIDATED claim against an insolvent estate, the cause of which arose before the sequestration of that estate may …..proof that claim in manner herein provided….In “MARS - THE LAW OF INSOLVENCY in SA “10TH edition page 120 it is stated that “the creditors claim must be liquidated, that is, the amount thereof must be fixed and determined …. “The claim must be for a sum of money and not, for example, delivery of property”.

The claim amount is calculated by using the day price of the respective crypto currency at the date of liquidation (13 APRIL 2021). Then converting the amount into Rands (ZAR) based on the same days forex rate (13 APRIL 2021). ALL RIGHTS RESERVED.

National Liquidators SA will provide monthly feedback on the administration of the estate, including any new developments on this website or per email circular person. Which ever is appropriate.

National Liquidators SA at this stage do not forsee any danger of contribution, nor do we foresee any additional costs associated with the submission of a claim.

Should any dividend be paid from the Insolvent Estate, all financial transactions will be done in Rands (ZAR) and not in the respective crypto currency.

It is not necessary for creditors to attend these meeting in person. A representative will be appointed by National Liquidators SA to represent the body of creditors at the creditors meeting. Should you wish to appoint your own representative at the creditors meeting, we you welcome to do so. Please note that in this instance the costs will be for your own account.

Meet the Team

The company is now formally in liquidation.

Please address all enquires to National Liquidator SA.

...

Liquidator of record

Contact us: 012-997-7265

Get In Touch

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